COURSES.
Why develop personal skills?
Acquiring personal skills is an area of a person's development that is often overlooked in favour of more basic training such as learning how to use a piece of software or equipment.
This is a pity, as an individual's ability to manage their time, understand what their responsibilities are and interact with colleagues and customers can be just as critical, if not more critical, than just knowing how to perform the basics of their role.
Our range of personal skills sessions are designed to help people to build their knowledge and skills in the classroom (virtual or physical), but to be able to apply what they have learned realistically back in the workplace.
Our courses are divided into three groups, below are some examples of just some of the areas we cover. Contact us for detailed information and so we can create a tailored course specifically for your organisation.
Leadership and Management Skills.
People Management Fundamentals
People Management Advanced
Leadership Skills
Leading in the hybrid and virtual world
Effective Delegation Skills
The Leader as Coach
Managing Performance
Managing Equality and Diversity
Conducting Effective Appraisals
Managing Customer Service
Solving Problems and Making Decisions
Delivering Effective Feedback
Resolving Workplace Conflict
Managing Change
The Effective Interviewer
Understanding Recruitment and Selection
Leading People in Project Settings
The Leader as Mentor
Personal Skills.
Taking Control of your Time
Putting Customers First
Assertiveness
Effective Presentation Preparation
Preparing Meaningful Training
Effective Facilitation Skills
Project Management Fundamentals
Coaching Fundamentals
Communicating Effectively
Effective Written Communication
Writing Effective Reports
Embracing Equality and Diversity
The Winning CV and Interview
Supporting Change and Coping Under Pressure
Understanding How We Work - PRISM Brain Mapping
Team Skills.
Building Better Teams
Getting Things Done - Effective Teamwork
Developing Your Team
Understanding Belbin Team Roles
PRISM Brain Mapping for Teams
LET’S TALK.
Contact us using the details on the right or book a free online consultation with us.
Subscribe
Get insight into the latest research, news and hints and tips straight to your inbox.
We use cookies to improve your experience and to help us understand how you use our site. Please refer to our cookie notice and privacy statement for more information regarding cookies and other third-party tracking that may be enabled.
Fresh Learning acknowledges the Traditional Owners of the land where we work and live. The Gadigal of the Eora Nation as the traditional custodians of this place we now call Sydney. We pay our respects to Elders past, present and emerging. We celebrate the stories, culture and traditions of Aboriginal and Torres Strait Islander Elders of all communities who also work and live on this land.
© 2022 Fresh Learning
